The guest experience platform for restaurants & cafes

Most restaurants have their custom designed website live within 3-5 business days. Our onboarding process is designed to be quick and painless - you'll provide your restaurant details, add your menu, and we handle the rest. For more complex setups with multiple locations, it typically takes 7-10 business days.

Absolutely not! Welcome is designed for restaurant owners and staff, not web developers. Our intuitive dashboard lets you update menus, hours, photos, and content with simple point-and-click editing. If you can use social media, you can manage your Welcome website. Plus, our support team is always here to help if you need it.

Yes! You can connect your existing domain (like www.yourrestaurant.com) or we can help you register a new one. Every website also gets a free subdomain (yourrestaurant.welcomehq.app) that's ready immediately. We handle all the technical setup including SSL certificates for secure browsing.

Welcome is built for multi-location restaurants! You get one beautiful website that showcases all your locations. Visitors can easily find their nearest location, view location-specific menus and hours, and get directions. You manage everything from a single dashboard - update all locations at once or customize each one individually.

Our menu management is incredibly flexible. Add unlimited menu items with descriptions, prices, photos, and dietary information. Create multiple menus (lunch, dinner, drinks, seasonal) and schedule when they appear. Mark items as sold out instantly. For multi-location restaurants, you can have a core menu with location-specific variations. Changes go live immediately - no waiting or technical knowledge required.

Absolutely! Every Welcome website is built with SEO best practices. We optimize your site structure, meta tags, loading speed, and mobile responsiveness - all crucial for Google rankings. Your restaurant information is also structured for local search, helping you appear in "near me" searches. We even submit your site to Google automatically and provide ongoing SEO improvements.

We pride ourselves on exceptional customer support. You get email and chat support during business hours, with most queries resolved within 2 hours. We also provide video tutorials, a comprehensive knowledge base, and onboarding assistance. For enterprise customers, we offer priority phone support and a dedicated account manager. We're here to ensure your success, not just sell you software.

Yes, we believe in earning your business every month. You can upgrade, downgrade, or cancel your plan at any time with no penalties or hidden fees. If you cancel, your website remains live until the end of your billing period. We also offer a 30-day money-back guarantee for new customers - if you're not completely satisfied, we'll refund your first month, no questions asked.